Hosting and Domain Renewals
Please note that it is in your best interest to ensure your domain and hosting accounts are paid for in a timely manner.
Our terms for payment of hosting and domains applies to all clients of PERTHwebs.com, BROOMEwebs.com and JaniceKalyniuk.com.
FREQUENTLY ASKED QUESTIONS
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When do you send Renewal Notices for Hosting and Domain accounts?
Renewals are sent out between 30 - 25 days prior to expiration.
A second reminder is then sent 14 - 10 days prior to expiration, then 5 days to expiration.
The last reminder on the 5th day prior to expiration will provide a link for payment to be made by credit card once you are in the last 5 days before expiration.
Payment will only be accepted at this late stage by Credit Card, paid through PayPal. The link for this payment is here.
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Why do I have to make payment 5 days prior to expiration?
1. The ensure clearance of cheques or transfer of funds between banks if paying by Internet banking payments.
2. It can take up to 5 days to update the global registry.
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What happens if I don't pay on time?
Your account will be terminated without further notice. You are given adequate time to organise and make payment.
It is your responsibility to ensure payment is made in a timely manner.
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Will you renew my hosting and domain if I haven't got payment to you in time?
NO. We do not provide credit on hosting and domains. Refer to # 3 above.
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If I don't pay by expiration date and then decide to pay some time later is this possible?
If payment is not received as per our terms of trade, your domain name will only be held 10 days before it is released back to the public pool of domains.
Please note that on the actual date of expiration your domain (and hosting) will go off line.
If you decide after 10 days to renew the domain, you will then need to try to secure the domain name back yourself.
PERTHwebs.com, BROOMEwebs.com and JaniceKalyniuk.com
JK Web Development Services
Perth, WA Australia
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